Damp & Mould Surveys for Councils and Housing Associations — Compliant, Clear, Done.
You have a legal duty to investigate damp and mould — and a full caseload to manage. We make it straightforward. One instruction, an independent survey, a report that stands up — and you can move on to the next one.
You instruct us. We attend, assess, and report. Your file is complete. Your tenant has answers. You move on.
The Scale of the Problem
0M+
households across the UK affected by damp and mould
Source: gov.uk, 2024
0%
of residents don't feel confident reporting damp to their landlord
Source: Aico, 2025
£0bn
estimated total annual societal cost
Source: House of Commons Library, 2023
Behind those numbers are real tenants in properties that haven't had a proper assessment. An independent survey — fast, professional, and properly documented — is the simplest way to change that.
What You Get
When you instruct MouldSurveyPro, here is exactly what happens.
1
We attend the property
One of our surveyors visits the property, carries out a thorough inspection, and gathers everything needed to establish the cause. We handle tenant liaison on the day — professional, respectful, and clear.
2
We assess the cause
We establish what's causing the damp or mould — condensation, fabric defect, poor ventilation, or structural. The findings are evidence-based and proportionate.
3
You receive the report - same day
Your report pack arrives in your inbox, typically the same working day. Structured for your needs — a technical record for your files, a plain-English tenant guide, and a costed schedule.
4
Your file is compliant
The investigation is documented, evidence-based, and aligned with Awaab's Law, HHSRS, and current legislative requirements.
What You Receive
What's in Your Report Pack
Everything below is included as standard.
FIVE DOCUMENTS
Everything in one place. Delivered the same day.
Every document in the pack is referenced back to the same measurements. Nothing is added for effect — and nothing relevant is left out. Structured for the full range of uses: technical enough for legal proceedings, clear enough to understand.
01
Technical Report
Full investigation record, cause assessment, and findings. Structured for housing officer files and internal review.
02
Tenant Guide
Plain-English explanation for the occupant — what was found, what it means, what happens next. Fewer calls to your office.
03
Landlord Letter
Formal documentation of the property condition at time of survey.
04
Schedule of Works
Costed list of what needs doing — so you or your contractors can act without going back for more information.
05
Scott Schedule
Available on request for cases proceeding to legal proceedings.
Awaab's Law
What It Requires, What We Provide
Awaab's Law sets clear expectations for how social housing providers must respond to damp and mould. An investigation isn't optional — and 'we had a look and it seems fine' isn't a defensible record.
You instruct us. We attend, assess, and report. Your file is complete. Your tenant has answers. You move on.
An Arrangements
Volume and Framework Arrangements
If you have an ongoing pipeline of damp and mould cases, we can structure an arrangement that removes the friction from every instruction.
REACH US
How to Instruct Us
From your first contact to a complete report in your inbox - most surveys are done and delivered within a single working day.
01
FIRST CONTACT
YOU INSTRUCT
Get in touch
Call 01903 910274 or email hello@mouldsurveypro.co.uk. Tell us the property address, the nature of the complaint, and the best contact for tenant access.
02
SURVEY DAY
WE ATTEND
We confirm and book
We confirm the survey within one working day and arrange access directly with the tenant where needed.
03
SAME DAY
REPORT DELIVERED
Survey and report
We attend, survey, and deliver your report pack — typically the same working day.
04
AFTER THAT
QUESTIONS?
Your file is complete
Everything you need is in your inbox. Compliant, documented, done.
Independent damp and mould surveys for councils, landlords, legal teams and tenants across West Sussex, East Sussex and Surrey.
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